If a label fails to authenticate, the customer sees a clear warning that the product could not be verified. The scan is logged in your H010 dashboard with its location and timestamp, so you can see where suspected counterfeits are appearing. H010 also monitors scanning patterns across the whole platform, which means unusual activity (like the same label being scanned in multiple countries) gets flagged automatically.
More
How the holograms prevent counterfeiting
Flagging suspicious scanning behaviour
Still have questions? Contact us at hello@h010.com or submit a ticket.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article